Customer Service is Available:

From 8:30 AM - 4:30 PM Mon - Fri

To Assist You With Any Questions or Concerns Regarding Your Claims

IDA utilizes a sophisticated IVR system which gives

24 Hours a day, 7 Days a Week, 365 Days a Year, including:

Claims Status 

Verification of benefits 

Eligibility 

Use the Fax Back Capabilities available through any touch tone phone

For Instructions on how to use our IVR click here.